The Hidden Disabilities Sunflower launched at Gatwick airport back in 2016 when they asked, “How can we identify that one of our passengers may have a non-visible disability?” so that they could offer the same level of assistance and support…

Question 1: How did your Q1 2020 passenger traffic compare to Q1 2019? (Figure 1): Upon comparison of 2019 PRM traffic rates with 2020 it comes as no surprise traffic is down. Responding airports reported rates of 50% and providers…

Following the insights gained through first PRM COVID-19 RECOVERY & INSIGHTS survey we have decided to ask for participation in a second survey. Early indications illustrate contrasting experiences to those anticipated from the initial survey earlier in the year .…

Ozion’s ‘PRM COVID-19 PRM Recovery Survey’ explores the implications of the ongoing pandemic on PRM operations (Passengers with Reduced Mobility) along with the consequences and reactive measures applied by aviation stakeholders. A collective desire among participants will provide a comparative…

Ozion trainer Yann Furet will be heading up a virtual training session as another airport embraces the opportunity to reset their PRM operation during this period of reduced traffic with the installation and deployment of Ozion PRM Manager. Given the…

Martyn has become a trusted voice in building a fully accessible and inclusive world. CEO of disability magazine Disability Horizons and co-founder of Accomable, a rental portal focused on accessible accommodation which was subsequently purchased by Airbnb in 2017. Martyn…

Following the positive responses from PRM (Passengers with Reduced Mobility) stakeholders on our recent reports, including Q1-Q2 2020 PRM Penetration Rates and No-Shows on arrival – 1,000,000 Passengers Analysed Ozion has developed a space where stakeholders can share their latest PRM traffic numbers with…

Passengers requiring assistance services in airports have demonstrated year-on-year growth since the introduction of Regulation (EC) No 1107/2006. 2020 promised to be another year of sustained growth. However, the outbreak, and ongoing repercussions of COVID-19 effectively placed the world of…

As part of the No-show Report: 1,000,000 Passengers Analysed, we have ascertained the average volume of passenger assistance requests by SSR type across 7 European Airports, the following breakdowns are found: WCHR – Whereby wheelchair assistance is required; the passenger…