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Category: PRM Thoughts

 Webinar 2 recording is now available
Kevin Knight July 17, 2020 PRM Thoughts, Product

Webinar 2 recording is now available

On the 16th June 2020, Program Director at Open Doors Organization, Laurel Van Horn delivered a webinar to a wide reaching audience of PRM stakeholders. Founded in 2000, the Chicago-based non-profit, aims to to create a society in which persons…

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 8 ways PRM software may evolve in a COVID-19 environment Sticky
Kevin Knight June 27, 2020 PRM Thoughts

8 ways PRM software may evolve in a COVID-19 environment

From banking and insurance to wealth management and on securities

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 COVID-19 PRM Recovery Survey Results
Kevin Knight June 27, 2019 PRM Thoughts, Product

COVID-19 PRM Recovery Survey Results

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 What Experienced Service Providers say They Expect from a PRM Application Today
William NEECE September 20, 2018 PRM Thoughts

What Experienced Service Providers say They Expect from a PRM Application Today

Where is the PRM application “grass the greenest” ? When EU regulation EC 1107 / 2006 came into effect 10 years ago, it effectively created the obligation for airports to guarantee passengers with reduced mobility (« PRM ») an acceptable…

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 Ozion PRM Manager – Welcoming 2018; Celebrating 2017
William NEECE January 24, 2018 PRM Thoughts

Ozion PRM Manager – Welcoming 2018; Celebrating 2017

2017 : A year in review At Ozion, we don’t usually spend too much time talking about ourselves: we prefer to talk about the challenges facing the airport PRM (Passengers with Reduced Mobility) sector, solutions to those problems, to organize…

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 2017 – Airport PRM (Passengers with Reduced Mobility) Survey
Iain Wallace September 27, 2017 PRM Thoughts

2017 – Airport PRM (Passengers with Reduced Mobility) Survey

Help your PRM airport community better understand our biggest collective challenges today! Below, simply rate the 10 PRM problems in the list below to indicate how big a concern they are for you: « 1 = Not a problem »,…

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 How can you Turnaround a Failing Airport PRM Activity?
William NEECE September 26, 2017 PRM Thoughts

How can you Turnaround a Failing Airport PRM Activity?

This is a question we hear often « offline »: we will explore many of the answers at the November 10 Airport PRM Leadership Conference held at Paris CDG airport (see Conference registration link elsewhere in this newsletter). A workshop…

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 Part 1: The changing world of PRM management solutions
William NEECE May 30, 2017 PRM Thoughts

Part 1: The changing world of PRM management solutions

PRM Management is the most difficult of all airport services to get right – this article explains why this is the case and why it no longer needs to be. Original Article published in International Airport Review Why PRM Management…

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 Ozion in the NEWS: Paris airport takes lead in innovating services for disabled people
William NEECE March 23, 2017 PRM Thoughts

Ozion in the NEWS: Paris airport takes lead in innovating services for disabled people

Monday, 13 March 2017 07:50 – Written by Roberto Castiglioni – Original Article can be found at Reduced Mobility Rights Web site Making complicated things simple, that’s the spirit behind the ground-breaking PRM management software Paris CDG airport has chosen…

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 Vintage Technology is Cute, Airport PRM Management is Critical
William NEECE February 28, 2017 PRM Thoughts

Vintage Technology is Cute, Airport PRM Management is Critical

Why Airports are choosing to upgrade to Ozion PRM Manager, the Benchmark in PRM Software The PRM sector is now well engaged in its transformation from adolescence to adulthood. Proof of that maturity is nowhere more obvious than in the…

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Products

  • 2020/2021 PRM COVID SURVEY IMPACT AND VISION SURVEY RESULTS Free Download!
  • Airport PRM Leadership Conference Presentation - Laurel Van Horn - Open Doors Organization - Measuring Customer Satisfaction Free Download!
  • Airport PRM Leadership Conference Presentation - William Neece - 360 View of Airport Assisted Management Free Download!
  • Airport PRM Leadership Conference Presentation - William Neece - A Service Messages, SSR Types & Data Driven Decision Making –A Deep Dive
  • Airport PRM Leadership Conference Presentation - Airport PRM Leadership Conference Presentation - Dr Jennifer Camulli - Expo2020 Free Download!

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Latest posts

  • Downloads March 1, 2021
  • (no title) March 1, 2021
  • Survey Results – Assisted Service Operations (2020/2021) January 7, 2021
  • Airport PRM Leadership Conference – Thank you December 18, 2020
  • thankyou November 26, 2020
  • (no title) November 16, 2020
  • Gina Emrich to Participate in our Deep Dive Panel Discussion – Service Messages & SSR Types November 13, 2020
  • Linda Ristagno, Assistant Director External Affairs to present IATA Policy updates on accessibility November 10, 2020

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PRM/Assisted Travel Stackholder Slack Community

93% of survey participants desired a Private Virtual Community where they can share ideas, challenges and successes with Fellow PRM Stakeholders.

We went ahead and created a Slack Server – a safe space to discuss all PRM subjects

Join the server, introduce yourself and post away – you’re among industry friends

Click here to join