Following the positive responses from PRM (Passengers with Reduced Mobility) stakeholders on our recent reports, including Q1-Q2 2020 PRM Penetration Rates and No-Shows on arrival – 1,000,000 Passengers Analysed Ozion has developed a space where stakeholders can share their latest PRM traffic numbers with…

Passengers requiring assistance services in airports have demonstrated year-on-year growth since the introduction of Regulation (EC) No 1107/2006. 2020 promised to be another year of sustained growth. However, the outbreak, and ongoing repercussions of COVID-19 effectively placed the world of…

As part of the No-show Report: 1,000,000 Passengers Analysed, we have ascertained the average volume of passenger assistance requests by SSR type across 7 European Airports, the following breakdowns are found: WCHR – Whereby wheelchair assistance is required; the passenger…

When deployed and embedded into a travel assistance service, PRM software can quickly grow into the backbone of a successful airport PRM operation. Several pre-defined goals are set when the decision of installing PRM Manager is taken: Resource Efficiency Passenger…

Where is the PRM application “grass the greenest” ? When EU regulation EC 1107 / 2006 came into effect 10 years ago, it effectively created the obligation for airports to guarantee passengers with reduced mobility (« PRM ») an acceptable…

2017 : A year in review At Ozion, we don’t usually spend too much time talking about ourselves: we prefer to talk about the challenges facing the airport PRM (Passengers with Reduced Mobility) sector, solutions to those problems, to organize…