As part of the No-show Report: 1,000,000 Passengers Analysed, we have ascertained the average volume of passenger assistance requests by SSR type across 7 European Airports, the following breakdowns are found: WCHR – Whereby wheelchair assistance is required; the passenger…
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When deployed and embedded into a travel assistance service, PRM software can quickly grow into the backbone of a successful airport PRM operation. Several pre-defined goals are set when the decision of installing PRM Manager is taken: Resource Efficiency Passenger…
Download the entire results presentating PDF [download_after_email id=”6372″] Slide 3: Survey Ozion’s ‘PRM COVID-19 Recovery Survey’ explored the implications of the ongoing pandemic on PRM operations (Passengers with Reduced Mobility) along with the consequences and reactive measures applied by aviation…
On the 16th June 2020, Program Director at Open Doors Organization, Laurel Van Horn delivered a webinar to a wide reaching audience of PRM stakeholders. Founded in 2000, the Chicago-based non-profit, aims to to create a society in which persons…
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From banking and insurance to wealth management and on securities
Where is the PRM application “grass the greenest” ? When EU regulation EC 1107 / 2006 came into effect 10 years ago, it effectively created the obligation for airports to guarantee passengers with reduced mobility (« PRM ») an acceptable…
2017 : A year in review At Ozion, we don’t usually spend too much time talking about ourselves: we prefer to talk about the challenges facing the airport PRM (Passengers with Reduced Mobility) sector, solutions to those problems, to organize…
This is a question we hear often « offline »: we will explore many of the answers at the November 10 Airport PRM Leadership Conference held at Paris CDG airport (see Conference registration link elsewhere in this newsletter). A workshop…
PRM Management is the most difficult of all airport services to get right – this article explains why this is the case and why it no longer needs to be. Original Article published in International Airport Review Why PRM Management…
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