The Assisted Service Landscape


The Assisted Service Landscape

  • Assistance services for persons with reduced mobility at airports and on-board aircraft are recognized as essential to the implementation of the fundamental freedom to travel.
  • The volume of assistance requests is growing faster than the number of passengers. Most airports have PRM rates already between 1 and 2% of total passenger volume. Growing steadily every year. Some flights may have several dozen PRM passengers on board.
  • The costs of implementing the assistance service are increasingly important and represent an ever greater share of the cost of the airport operation.

Some of the benefits PRM Manager users experience

Staff Cost Efficiency
Reduce Wait Time
Anticipate Issues
Precise Tracking
Collaborative Sharing

Interested in finding out more about PRM Manager? Contact us!

Any information regarding your operation, software of interest etc. can help us better prepare our response.

Key Challenges Addressed

  • Reliable Billing
  • Track Order Coverage
  • Increase Operational Performance
  • Dispatch in Real-time
  • Anticipate Service Delays
  • Enable Collaboration
  • Operational Analysis
  • Operational Benchmarking

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By 300+ airports, airlines and handlers across the globe