PRM
MANAGER
The Assisted Service Landscape
- Assistance services for persons with reduced mobility at airports and on-board aircraft are recognized as essential to the implementation of the fundamental freedom to travel.
- The volume of assistance requests is growing faster than the number of passengers. Most airports have PRM rates already between 1 and 2% of total passenger volume. Growing steadily every year. Some flights may have several dozen PRM passengers on board.
- The costs of implementing the assistance service are increasingly important and represent an ever greater share of the cost of the airport operation.
- PRM services are a sensitive subject for passengers: repeated waiting negatively impacts the customer experience
- Controlling passenger journey times in the airport helps to limit aircraft delays
Come, Discover how the latest software can help your operation drive efficiently
Challenges Addressed
- Reliable Billing
- Track Order Coverage
- Increase Operational Performance
- Dispatch in Real-time
- Anticipate Service Delays
- Enable Collaboration
- Operational Analysis
- Operational Benchmarking
Benefits Delivered
Staff Cost Efficiency
Reduce Wait Time
Anticipate Issues
Precise Tracking
Collaborative Sharing
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Software Suite
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