PRM

MANAGER

The Assisted Service Landscape

  • Assistance services for persons with reduced mobility at airports and on-board aircraft are recognized as essential to the implementation of the fundamental freedom to travel.
  • The volume of assistance requests is growing faster than the number of passengers. Most airports have PRM rates already between 1 and 2% of total passenger volume. Growing steadily every year. Some flights may have several dozen PRM passengers on board.
  • The costs of implementing the assistance service are increasingly important and represent an ever greater share of the cost of the airport operation.
  • PRM services are a sensitive subject for passengers: repeated waiting negatively impacts the customer experience
  • Controlling passenger journey times in the airport helps to limit aircraft delays

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Come, Discover how the latest software can help your operation drive efficiently

Challenges Addressed

  • Reliable Billing
  • Track Order Coverage
  • Increase Operational Performance
  • Dispatch in Real-time
  • Anticipate Service Delays
  • Enable Collaboration
  • Operational Analysis
  • Operational Benchmarking

Benefits Delivered

Staff Cost Efficiency
Reduce Wait Time
Anticipate Issues
Precise Tracking
Collaborative Sharing

Are you running a smaller operation and want to explore entry-level solutions

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Software Suite

PRM Manager

PRM Manager

Manage complete Passenger Assisted Services in a pre-live and real-time environment. Complete with advanced operational analytical tools

Handling Manager

Handling Manager

Manage the handling processes and operations in real-time adhering to key KPIs, SLAs and regulations

Checkpoint Manager

Checkpoint Manager

Maximize Resource efficiency and Checkpoint passenger flow through enhanced control and visibility software

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By 300+ airports, airlines and handlers across the globe