NOVEMBER 2020 – PRM COVID SURVEY – EARLY INDICATIONS

NOVEMBER 2020 – PRM COVID SURVEY – EARLY INDICATIONS

Following the insights gained through first PRM COVID-19 RECOVERY & INSIGHTS survey we have decided to ask for participation in a second survey. Early indications illustrate contrasting experiences to those anticipated from the initial survey earlier in the year . If you would like to see the full results and report once the survey is ended kindly participate here

Please note: These numbers will change upon completion of survey participation.

  • 30% of participants anticipate 10% to 20% 2019 PRM traffic to travel through their airport in Q4 2020
  • 50% of participants expect PRM traffic to reach up to 30% of 2019 numbers in 2021
  • 56% expect the recovery period to exceed 3 years ( Versus 79% and 69% who envisioned a 12 month period in the first survey)
  • 87% of respondents state that staff retention/job security remains « difficult »
  • 37% of respondents envision the regaining of passenger trust to be « very difficult »
  • 38% of participants state the “reductions of operational costs” to be the key priority moving forward
  • 75% of participants « Other Priorities » are to focus on staff safety
  • 85% of participants have experienced up to a 50% staff reduction since the turn of the year
  • 50% of participants have engaged in staff repurposing activities
  • 28% of respondents have a long-term plan to reinstate staff
  • 57% of participants share that contractual obligations/SLAs were readjusted
  • 71% of participants do not envision any further significant changes to their PRM operation

These remain early survey indicators. The full results will be sent to participants once our participation threshold has been reached. If you would like to receive the full report kindly submit your responses and contact details here

Kevin KNIGHT

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