Hiea Dhakil found her way into the world of business as a young marketing Director for Norway’s biggest fast-food company. In 2018, still under the age of 30 Dakhil began a new journey, now as a manager for of the most demanding divisions at Oslo airport, the service for passengers requesting assistance. She quickly put together a winning team and in record time the results were through the roof! She says it was the tireless work of streamlining, focusing on a good work environment, ensuring each passenger’s experience and pushing the limits on service levels.

The young leader lets the “do it together” mentality permeate through everything she does. She’s the embodiment of what the forward-looking business world looks like today

Session Title: Successfully Managing PRM Service Operations in Oslo Airport

Read about all the speakers and register for the event here