No-Show Trend Analysis (2019 vs 2020 vs 2021) Webinar 01/07/21

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Description

Part 1 No-Show Analysis

  • Definition of No-Show
  • 2019 (Pre Covid rates) analysis
  • 2020 (Covid) Analysis
  • 2021 (YTD comparison and trends)
  • Analysing YTD 2021 rates and potential trend identification against Pre-Covid rates for Q3/Q4 (Recovery Analysis)

Part 2 Tools Exploration

  • Overview of No-Show Reporting Tools
  • Accessibility tools for operational stakeholders
  • No-Show Measurements
  • Benchmarking Performance
  • Identification and isolation of unexpected deviations
  • Methods of opening dialogue through comparative reporting