Day 1

14:00-14:15Introduction
14:15-14:45Speaker 1 & Q/A
14:45-15:15Speaker 2 & Q/A
15:15Break
15:30-16:00Speaker 3 & Q/A
16:00-16:30Speaker 4 & Q/A
16:30-17:00Speaker 5 & Q/A
17:00Closing Remarks

Day 2

14:00-14:15Introduction
14:15-14:45Speaker 1 & Q/A
14:45-15:15Speaker 2 & Q/A
15:15Break
15:30-16:00Speaker 3 & Q/A
16:00-16:30Speaker 4 & Q/A
16:30-17:00Speaker 5 & Q/A
17:00Closing Remarks

 

The planned presentations and conversations will primarily interest those with a strategic and operational interest in Passengers with Reduced Mobility services.

Stakeholders from airports, airlines, service providers and aviation authorities registered so far include the following job functions:

Accessibility Manager, Acting Director, National External Operations, Office of Civil Rights, ADA Coordinator, Agent Director, Airport Volunteer Program Coodinator, ARFFS Station commander, Assistant Director External Affairs, Assistant Director of Customer Experience, Assistant General Counsel, CEO, Chairman, Counsel, Customer Regulatory & Resolution, Customer Care Policy Manager, Duty Manager, EVP, Head of Assets & Landside Operations, Head of Department, Head of PRM Services, Head of Terminal and Passenger Operations, International Project Manager, Legal Officer, Policy Advisor, Policy and Enforcement Adviser, PRM & Terminal Manager, PRM Service Manager, Program Coordinator, Program Manager, Senior Adviser, Consumer Policy and Enforcement, Senior Manager Accessibility, Senior Manager Regulatory Affairs, Senior Manager, Facilitation and Services, Terminal management, VI/ADA Program Manager, Vice President of Strategy and VP Operations

The ongoing uncertainty of travel resulted in shifting the conference from its traditional physical setting to a virtual environment, a decision that hasn’t deterred interest nor registrations. If anything, it would seem the online setting has made the stage more accessible to a wider audience as we see Service Managers, PRM Directors and Operational Directors registering from around the globe. At present stakeholders from 16 counties and 4 continents have confirmed their attendance.

As in previous years the topics of discussion will centre on the management, operation and policies of Passenger with Reduced Mobility Services. 2020 has certainly presented unique challenges and innovative solutions to secure high-risk passengers. The 3-day schedule promises to be an insightful and thought-provoking event.

Speakers will be announced shortly

Feedback from the last edition

"Fabulous host and team, well organised and great to have the opportunity to present to such an influential audience."
Joshua Wintersgill
Founder & CEO at Easytravelseat
I thought the quality of the presentations, venue and your first class hosting, made for a really enjoyable and informative day.
Richard Fudge
International Business Development Director | OCS Group UK Ltd

Photos from previous conferences

PRM Reports and Downloads

Q3 Penetration Rates Comparative Analysis.

No-Show Analysis – 1,000,000 Passengers

Q1-Q2 PRM Penetration Rates

COVID-19 Impact Survey Results

2020-2019 No-Show Analysis

PRM Software – Humanization