Day 1

Day 2

From 2PM to 4PM (CET). Day 2 of the conference is designed to investigate pinpointed details of Passengers with Reduced Mobility and Assisted Service. A content-rich and intensive investigative session includes presenters from the perspective of Airports, Service Providers and Airlines. This panel will include key PRM figures from Europe and North America who will invite attendees into an interactive deep-dive, exploring operational strategies, mechanisms and policies to ascertain efficiency, effectiveness and appropriateness of the keys to a successful airport assisted services operation. Those intending to attend Day Two are invited to submit and vote for preferred deep-dive subjects.

Key Subjects: Currently being voted on by attendees (here )
Scroll down to see current topic voting results (03/12/2020).

Current Day 2 topics voting

Stakeholders from airports, airlines, service providers and aviation authorities registered so far include the following job functions:

Accessibility Manager, Acting Director, National External Operations, Office of Civil Rights, ADA Coordinator, Agent Director, Airport Volunteer Program Coodinator, ARFFS Station commander, Assistant Director External Affairs, Assistant Director of Customer Experience, Assistant General Counsel, CEO, Chairman, Counsel, Customer Regulatory & Resolution, Customer Care Policy Manager, Duty Manager, EVP, Head of Assets & Landside Operations, Head of Department, Head of PRM Services, Head of Terminal and Passenger Operations, International Project Manager, Legal Officer, Policy Advisor, Policy and Enforcement Adviser, PRM & Terminal Manager, PRM Service Manager, Program Coordinator, Program Manager, Senior Adviser, Consumer Policy and Enforcement, Senior Manager Accessibility, Senior Manager Regulatory Affairs, Senior Manager, Facilitation and Services, Terminal management, VI/ADA Program Manager, Vice President of Strategy and VP Operations

The ongoing uncertainty of travel resulted in shifting the conference from its traditional physical setting to a virtual environment, a decision that hasn’t deterred interest nor registrations. If anything, it would seem the online setting has made the stage more accessible to a wider audience as we see Service Managers, PRM Directors and Operational Directors registering from around the globe. At present stakeholders from 26 countries and 4 continents have confirmed their attendance.

As in previous years the topics of discussion will centre on the management, operation and policies of Passenger with Reduced Mobility Services. 2020 has certainly presented unique challenges and innovative solutions to secure high-risk passengers. The 2-day schedule promises to be an insightful and thought-provoking event.