Hosted by ACI World and held in the vibrant city of Busan, Airports Innovate 2025 brought together leaders and innovators from across the aviation ecosystem to explore how airports can evolve into smarter, more inclusive, and more resilient environments. Throughout the conference, accessibility, intelligent design, robotics, data integration, and passenger-centric thinking emerged as central themes shaping the future of airport operations.

Ozion was proud to be part of these important conversations. William L. Neece, CEO of Ozion Americas, contributed to a key discussion on accessibility, sharing our perspective on how airports can better support passengers requiring assistance through stronger interconnectivity and real-time operational awareness. The panel touched on how technology, process design, and data can come together to create more seamless and dignified journeys for both travelers and the teams who support them.

The conference highlighted a shared industry mission: combining innovation with humanity to build airport experiences that work smoothly for everyone. At Ozion, we remain fully committed to advancing this vision by providing the tools and insights that help airports operate with clarity, responsiveness, and care.

Airports Innovate 2025 in Busan was an inspiring gathering of ideas, collaboration, and ambition for the future. We’re grateful to ACI for creating this space and look forward to continuing the momentum.