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Passengers with reduced mobility assisted through PRM Manager in 2019

Dynamic operation reporting

Compare performance levels across terminals, airlines, SSR types, notification types and much more in real-time.

Real-time passenger tracking

Know exactly where the passenger is during their journey and feed the information to all concerned stakeholders

Real-time SLA montoring

Set alerts to instantly know when SLA diviation may occur. identify the cause and rectify before it happens.

Next day agent forecasting

Plan next-day staffing requirements according to PRM traffic estimations with a clear identification of peak periods.

About us

Software that is 100% developed for Passengers with Reduced Mobility Operations

Built from the bottom-up with a complete focus on Airport, Airline, Servicer Provider and Passenger needs. Continually developed with emerging industry needs.

We are proud to have PRM Manager operational in 15 European airports

Ozion Software is currently used in...

0%

Of Europes 3 biggest airports use Ozion

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Total PRMs assisted through Ozion

0%

of client airports renew their subscription

0 Airports

now use our PRM software

Latest case-study

Some of the features our clients are benefiting from

PRM Manager provides airports, providers and airlines with a complete picture of the PRM operation. From Passenger location, agent performance, airline notifications.

Real-time SLA monitoring

Real-time SLA monitoring

Complete passenger focus

Complete passenger focus

Increased operational margins

Increased operational margins

Operational Transparency

Operational Transparency

Staff level forecasting

Staff level forecasting

Multi Axis Dynamic reporting

Multi Axis Dynamic reporting

PRM Manager allows you to plan the next day agent requirements according to passenger volumes

Removing wasted costs

Removing wasted costs

Adjusting staffing levels according to passenger traffic instantly improves costing

Service Level

Service Level

Balancing the number of agents and passengers needing assitancing ensures a maximum level of service is achieved.

Latest Blog Posts

Humanizing the experience for passengers with reduced mobility

Humanizing the experience for passengers with reduced mobility

When deployed and embedded into a travel assistance service, PRM software can quickly grow into the backbone of a successful

Survey Results: PRM COVID-19 IMPACT AND RECOVERY

Survey Results: PRM COVID-19 IMPACT AND RECOVERY

Download the entire results presentating PDF Slide 3: Survey Ozion’s ‘PRM COVID-19 Recovery Survey’ explored the implications of the ongoing

Webinar 2 recording is now available

Webinar 2 recording is now available

On the 16th June 2020, Program Director at Open Doors Organization, Laurel Van Horn delivered a webinar to a wide