SLA Reporting Module for Airports

The SLA Reporting Module allows airports to investigation provider SLA performances. Performance searches can be composed using a combination of 2000 selection criteria to identify a vast array of scenarios.

Airports accessing SLA Reporting:

Features delivered in SLA Reporting

Investigate SLA performance by season

Investigate SLA performance by Terminal

Investigate SLA performance by Satellite

Investigate SLA performance by Wheelchair

Investigate SLA performance by Parking

Investigate SLA performance by Direction

Other Core Features in PRM Manager

Airports who access PRM manager extend system functionality with

Airport Mapping

Visual representation of Airport and PRM operation through API connection. Operators can identify the exact location and path taken by an agent

Multi-provider management

Airports can manage multiple providers through a multi-site delivery, offering like-for-like- comparisons and management

See PRM Manager running in a real-time environment