SLA Reporting for Assisted Service Providers

The SLA Reporting Module allows providers to investigation provider SLA performances. Performance searches can be composed using a combination of 2000 selection criteria to identify a vast array of scenarios.

Providers Accessing SLA Reporting:

Access Deep SLA Analyses

Can compare performances

Open dialogue based on factual information

Features delivered in SLA Reporting

Investigate SLA performance by Flight

Investigate SLA performance by season

Investigate SLA performance by Terminal

Investigate SLA performance by Satellite

Investigate SLA performance Origin

Investigate SLA performance by SSR Code

Investigate SLA performance by Wheelchair

Investigate SLA performance by Parking

Investigate SLA performance by Direction

Core features of PRM Manager for Providers

Providers who access PRM manager extend system functionality with

See PRM Manager running in a real-time environment