SLA Reporting for Assisted Service Providers
The SLA Reporting Module allows providers to investigation provider SLA performances. Performance searches can be composed using a combination of 2000 selection criteria to identify a vast array of scenarios.
Providers Accessing SLA Reporting:
Features delivered in SLA Reporting
Core features of PRM Manager for Providers
Providers who access PRM manager extend system functionality with
See PRM Manager running in a real-time environment