PRM Manager Command Centre for providers
The command centre is the central component to PRM Manager allowing Dispatchers to fully control passenger assistance demands

PRM Command centre allows providers to:
Assign agent(s) to a specific passenger in real-time
View the current status of all passengers
Manage the entire dispatching operation
Access all pertinent details
Tools delivered for providers in the Control Centre
View current Passenger task and tasks to be completed
Passengers currently being assisted in the airport can be view as can upcoming tasks throughout the day
Assign Secondary Assistant to passenger
Secondary Assistants can be easily assigned to a passenger when required.
View Upcoming Passengers
Software Solutions
Assistance Type
Passengers can be assign with on or more SSR Code which is instantly identifiable in the command centre so available, and suitable agents can be assigned to assist
Alerts
Alerts are defined in system configurations and scenarios. When a condition has been triggered an alters screen highlights its' occurrence.
Agent Notes
Dispatchers can identify any passengers flagged as a no-show by the assigned agent
Core features of PRM Manager for Providers
Providers who access PRM manager extend system functionality with
See PRM Manager running in a real-time