3rd Annual “Airport PRM Leadership Conference” – Speakers Announced

3rd Annual “Airport PRM Leadership Conference” – Speakers Announced

The third annual Airport PRM Leadership Conference will bring leaders from Airports, Service Providers and Airlines together to explore solutions and best practices that improve service for accessible air travel. Airport PRM Leadership Conference Friday, November 9, 2018 Paris Charles de Gaulle Airport, France Confirmed Speakers:

Satoshi Sugie CEO WHILL, Inc., Japan

Roberto Castiglioni Chair Heathrow Access Advisory Group, UK

James Fremantle Consumer Enforcement Manager United Kingdom Civil Aviation Authority

Bonnie Hayes Analyst, Customer Service Policy & Procedures – Airports American Airlines, USA

Dee Thomas Director of Aviation Wilson James, UK

Mark Hicks Strategic Account Director – Airport Operations Wilson James, UK

Céline Jacobs PRM Manager Brussels South Charleroi Airport, Belgium

Alexandre Desch Change Management Consultant KEAZ, Create Teams & Real Leaders, France

Laurel Van Horn Disability Travel Specialist Open Doors Organization, USA

William L. Neece Director of Airport Solutions Ozion, France

Iain Wallace

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